Director of Care Management Celia : Perry’s Quality Voice – Celia Goers
Celia Goers, Director of Care Management at Perry Memorial assists in the improvement of quality issues towards the enhancement of patient care. The 2016 Community Health Assessment was a tool utilized to assess the patient care areas to expand. In fact, Celia shares our quality improvements annually at the Illinois Hospital Association Quality Advocacy Showcase in Springfield. According to the IHA, “The showcase allows hospital and health system leaders to meet legislators informally and discuss key quality issues while spotlighting hospitals’ performance achievements. “
Advancing care benefitting patients, families and communities while reducing healthcare costs is the goal. IHA’s Quality Advocacy Showcase, in its third year, is designed to visually demonstrate the work of physicians, nurses, quality improvement leaders and hospital administrators to develop and implement solutions to improve care.
Three years of quality improvement projects have included in 2016 Prevention: Falls with Injury, 2017 Population Health: Improving Diabetes Care and in 2018 Behavioral Health: Improving Access to Mental Health Services. Celia noted that it’s important to have a presence and a voice to represent our communities healthcare needs to our area state legislators. “The whole goal is to correlate the solutions of these quality issues with our leaders for our communities.” she said.