Congratulations to Melissa Castro, who was been selected as our March Employee of the Month!
Melissa works as a MOA in the Perry Memorial Podiatry Clinic. She considers her co-workers in the clinics like family because of how they support her and each other. Even more than that, Melissa loves helping patients have a great experience at Perry. “I try to make sure all of our patients are covered by Medicare for the services they receive… I want our clinic to continue to grow, so I take that extra step to help our patients in any way I can.”
Melissa was selected as Employee of the Month based on a of Shout Out submitted on our employee Perry Proud program. According to the Shout Out, “A patient called the clinic to cancel an appointment due to misunderstanding billing/insurance requirements. Melissa went above and beyond to research the patient, called the patient back and provided education, which ended with the patient rescheduling a follow up appointment.” Melissa’s actions showed how much she cares about the patient experience and getting the care needed.